Effective Date: 10 June 2026
Company Name: Z Cleaning Services
Email: info@zcleaningserverst.com
Phone: (+44) 7463 917754
Website: https://zcleaningserverst.com
1. Introduction
Z Cleaning Services respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our cleaning services. Please read this policy carefully. By using our website or services, you agree to the collection and use of your information as described in this policy.
2. Information We Collect
We may collect and process the following types of personal data: your name, email address, phone number, home or business address, postcode, booking history, payment information, and any other information you provide when you contact us, fill out a form, or book our services. We may also collect technical data such as your IP address, browser type, and how you interact with our website using cookies.
3. How We Collect Your Information
We collect information directly from you when you fill out a contact or booking form on our website, send us an email or WhatsApp message, call us, or book a cleaning service. We also collect information automatically when you browse our website through cookies and similar tracking technologies.
4. How We Use Your Information
We use your personal data to provide and manage our cleaning services, process your bookings and payments, respond to your enquiries, send you appointment confirmations and reminders, improve our website and services, and comply with legal obligations. We will never sell your personal data to third parties.
5. Legal Basis for Processing
Under UK data protection law, we process your personal data based on the following legal grounds: the need to perform a contract with you (e.g., to provide cleaning services), our legitimate business interests (e.g., to improve our services), compliance with legal obligations (e.g., tax and accounting requirements), and your consent (e.g., for marketing communications).
6. Sharing Your Information
We do not sell or rent your personal data to third parties. We may share your information with trusted service providers who help us operate our business, such as payment processors, email service providers, and booking system providers. These third parties are contractually obligated to keep your data secure and use it only for the purposes we specify. We may also share your information if required by law or to protect our legal rights.
7. Data Security
We take the security of your personal data seriously. We implement appropriate technical and organisational measures to protect your information from unauthorised access, loss, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for legal, accounting, or reporting requirements. Typically, we keep client records for up to seven years following the last provision of services, as required by UK tax law.
9. Your Legal Rights
Under UK data protection law, you have the right to request access to the personal data we hold about you, request correction of inaccurate or incomplete data, request deletion of your data in certain circumstances, object to or restrict our processing of your data, request transfer of your data to another service provider, and withdraw your consent at any time where we rely on your consent to process your data. To exercise any of these rights, please contact us at info@zcleaningserverst.com.
10. Cookies
Our website uses cookies to enhance your browsing experience, analyse website traffic, and remember your preferences. Cookies are small text files stored on your device. You can adjust your browser settings to refuse all cookies or to alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.
11. Third-Party Links
Our website may contain links to third-party websites, such as payment providers or social media platforms. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or content of any third-party sites. We encourage you to read the privacy policies of any external websites you visit.
12. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us, and we will delete the information promptly.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes acceptance of the updated policy.
14. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at Z Cleaning Services, email info@zcleaningserverst.com, or phone (+44) 7463 917754.
Last updated: 10 June 2026